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Explore answers to commonly asked questions about MagPlay's magnetic wall decals. Learn about installation, wall compatibility, maintenance, and more. Find solutions to make your MagPlay experience delightful and hassle-free.

How do I install my MagPlay magnetic Decal?

Before applying your magnetic wallpaper, ensure your wall is primed for a successful installation. It should be clean, in good condition, and completely dry. Avoid installing in areas with high humidity, excessive sun exposure (which may affect the adhesive), or walls prone to grease buildup, such as kitchens.

Our magnetic wallpaper features an adhesive side that adheres to your wall and a magnetic side where you can effortlessly attach your decorative elements.

Step 1: Peel back the protective sheet, starting with a 5 cm strip from the adhesive side.

Step 2: Stick the top of the 5 cm adhesive strip directly to your wall. Slowly remove the protective sheet down to the bottom.

Step 3: Smooth the wallpaper onto your wall, pressing firmly to eliminate air bubbles. Work from the centre out.

You're all set! Now, you can Create, Play and Make memories with MagPlay.

On which surfaces can the MagPlay magnetic decal be placed?

For optimal performance, apply MagPlay to clean, smooth, non-absorbent surfaces like painted walls (matte, satin, velvet finish), smooth wood, melamine, glass walls, and doors. Avoid using MagPlay in outdoor environments, humid spaces, or on textured surfaces like plaster, structured or embossed wallpaper, stain-repellent technology paints, fiberglass, brick, or lacquer-painted surfaces.

If I remove my MagPlay magnetic decal from the wall, will it damage my surface?

This product is designed for use on indoor surfaces that are smooth and non-absorbent, such as most painted walls, sleek wood surfaces, melamine, glass partitions, and doors, among others.

However, it's crucial to acknowledge that while we take all necessary precautions, the application and removal of the adhesive may carry minimal risks. We recommend exercising extra caution when applying it to painted surfaces and ensuring the quality of both the undercoat and finishing paint. Please note that Magplay is not responsible for any damage to the wall during the application or removal process.

Shipping questions

Can I change my shipping address after placing an order?

Unfortunately, we cannot change the shipping address once the order is placed. Please double-check your shipping information before completing the purchase.

Do you ship to P.O. boxes?

Yes, we do ship to P.O. boxes. Please make sure to provide accurate P.O. box information during the checkout process.

Do you offer free shipping?

Yes, we offer free shipping for orders over $250. We may offer free shipping promotions from time to time. Keep an eye on our website or subscribe to our newsletter for updates on any ongoing promotions.

How to use MagPlay questions

Can I use whiteboard markers to draw on MagPlay?

Yes, you can use whiteboard markers on MagPlay. It's a fantastic feature for adding a personal touch and creativity to your MagPlay surface.

How can I clean my MagPlay after using whiteboard markers?

Wipe the surface with baby wipes, a soft, damp cloth or a whiteboard eraser. This will help keep your MagPlay clean and ready for more artistic endeavours.

Can I use all types of magnets on MagPlay?

MagPlay is compatible with most regular classic magnets and lightweight magnet tiles. However, it's important to note that heavy magnets and magnet tiles are not suitable for use with MagPlay flexible iron sheets. Stick to lighter options for optimal performance.

Use coupon code WELCOME10 for 10% off your first order.


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